RESTAURANT GENERAL MANAGER - FRANCHISED
Company: Marriott
Location: Fort Worth
Posted on: October 11, 2024
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Job Description:
Job Number 24169902Job Category Property LeadershipLocation
SpringHill Suites Fort Worth Historic Stockyards, 2315 North Main
Street, Fort Worth, Texas, United StatesSchedule Full-TimeLocated
Remotely? NRelocation? NPosition Type ManagementAdditional
Information: This hotel is owned and operated by an independent
franchisee, Oldham Goodwin. The franchisee is a separate company
and a separate employer from Marriott International, Inc. The
franchisee solely controls all aspects of the hotel's employment
policies and practices, including hiring, firing, discipline,
staffing, compensation, benefits, and all other terms and
conditions of employment. If you accept a position at this hotel,
you will be employed by a franchisee and not by Marriott
International, Inc.COMPANY OVERVIEW:Oldham Goodwin makes investing,
managing and developing real estate simple and accessible, combined
with a history of proven and reliable results. Headquartered in
Bryan/College Station with offices serving Houston, San
Antonio/South Texas, Waco/Temple/Killeen, and Dallas-Fort Worth our
dedicated real estate professionals provide Investment (Oldham
Goodwin Capital), Brokerage (Investment Sales, Commercial Land,
Office, Industrial, Retail, and Farm & Ranch), Management
(Commercial, Hospitality, Multifamily, Facilities & Maintenance),
and Development services across a breadth of property types. From
institutional investors to local small business owners, we are
committed to building relationships and providing expert advice
with our simplified approach to Texas real estate.POSITION
FOCUS:The Atico General Manager functions as the strategic leader
of the property's food and beverage operation, including Atico,
Springhill Suites Breakfast, Lobby Bar/Coffee Bar, room delivery
service (if applicable), banquets/events, and catering. This
position oversees the development and implementation of
departmental strategies and ensures implementation of the brand
standards, strategies, and initiatives. The position ensures the
food and beverage operation meets the brand's target customer
needs, ensures employee/guest/client satisfaction, and focuses on
growing revenues and maximizing the financial performance of the
department. Develops and implements property-wide strategies that
deliver products and services to meet or exceed the needs and
expectations of the brand's target customer and provides a return
on investment.Basic Functions:Responsible for the daily operations
of Atico, including but not limited to: Providing professional
leadership, positive attitude, and daily training/quality control
to all food and beverage personnel, in Atico. Ensures that all food
and beverage recipes, preparations, and presentations meet
specifications set forth by Chef Tim Love and/or his team. Maintain
daily, weekly, monthly and annual inventory levels. Interview,
train, and maintain proper employee work guidelines within the
F&B department. Operate within budget guidelines set by the
Hotel General Manager. Maintains cost control specifications on a
daily basis. Display a high level of commitment to quality of food,
workmanship, safety and sanitation, and service standards. Ensure
that the food and beverage team provide a high level of customer
satisfaction. Ensure that commitment by maintaining a safe,
orderly, organized, and sanitized Restaurant. Demonstrate this by
example to all staff, using proper food-handling techniques and
proper employee training.Essential Functions:Exhibit
entrepreneurial spirit in driving all aspects of the operation,
including: staffing & morale, revenue, marketing and Social Media
events and initiatives, community relations & online reputations,
financial management, repairs & maintenance, embracing and
promoting proactive leadership and a positive culture.Oversight and
responsibility for all day-to-day and ongoing financial operations,
including: proper cash-handling, revenue and labor reporting,
invoice and expense management.Work with leadership to create and
adhere to forecasts / budgets, taking proactive steps to ensure
financial goals are met by managing COGS, labor and all other
expenses.Collaborate with leadership to promote and uphold
standards ensuring adherence and consistency in all areas and
Provide guidance to the management team to achieve a consistent
culture that represents the Atico brand appropriately.Ensure any
and all communication from Oldham Goodwin or Tim Love is addressed
upon receipt and followed up through completion.Create a positive
teaching environment encouraging the team to take ownership of the
guest experience, learn and aspire to do better each and every
day.Lead and direct the team firmly and fairly applying constant,
gentle, pressure to hold standards while directing the overall
operation, ensuring proficiency and productivity.Coach, mentor and
train the team in accordance with our Standards, Sanitation and
Food & Beverage specifications.Provide ongoing food, beverage and
sanitation seminars to keep information top of mind.Schedule Labor
and Control COGS proactively to ensure the best experience for our
guests and associates while being fiscally responsible.Ensure the
team has all the information, products and tools necessary to be
successful.Observe trends and stay current; presenting new thoughts
and ideas to the team, resulting in compelling and thoughtful
experiences for our guests.Interview, hire, train, recommend
performance evaluations, resolve problems, provide open
communication and recommend discipline and/or termination when
appropriate.Manage the operations as required to ensure compliance
with SOPs, safety regulations and federal, state and local
regulations to ensure an optimal level of service, quality and
hospitality are provided to the guest(s).Abide by all State,
Federal and Corporate requirements pertaining to serving alcoholic
beverages.Monitor and control the maintenance/sanitation of the
various outlet areas and equipment to protect the assets, comply
with policies and procedures and ensure quality service.Comply with
attendance rules and be available to work on a regular
basis.Performs additional responsibilities, although not detailed,
as requested by Chef Tim Love or Oldham Goodwin
Group.REQUIREMENTS:KnowledgeCollege or culinary training or
extensive food and beverage service experience.Minimum of 5 years'
previous F&B Management experience.Commitment to quality
customer service and food and beverage knowledge.Basic math
skills.Knowledge of basic training techniques.Awareness and
adherence to local, state, and federal health and sanitation
laws.Understanding and proper use and maintenance of major
back-of-house equipment including, stoves, ovens, refrigeration,
slicer, knives, and dish machine.Skills/AptitudeProfessional
communication skills, oral and written.Actively supervises,
motivates, and assists with disciplining employees.Assists with
hiring and training of all new employees.Ability to work in a
high-energy and demand environment.Organization and leadership
skills.Demonstrates strong leadership skills and is a team
player.Works well under pressure.Can effectively solve
problems.Able to take direction.Ability to recognize and discipline
employees.Oldham Goodwin Group LLC is an Equal Opportunity
Employer. This document is proprietary and confidential. No part of
this document may be disclosed in any manner to a third party
without the prior written consent of Oldham Goodwin Payroll,
LLC.This company is an equal opportunity employer.frnch1
Keywords: Marriott, Rowlett , RESTAURANT GENERAL MANAGER - FRANCHISED, Hospitality & Tourism , Fort Worth, Texas
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